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testimonials

What people are saying about Fasade….

I just wanted to let you know how impressed we are with your Fasade decorative thermoplastic panels. We used them as a backsplash in our kitchen and we are just wowed by the look. We just ran into them while browsing through Lowe’s and wanted you to know we are happy with the product. So much of the time as a consumer we are not happy with a product and you need to be congratulated on a great home improvement product. Thanks so much.
- Richard and Linda Branham

We own a home-based business. About 1-1/2 years ago, we installed your copper backsplash. I just wanted to let you know that approximately 3-4 times a week we receive compliments on our backsplash along with questions about where we bought it, installation, and our experience with it. I know that numerous people have ended up buying your product because they have seen it installed in our home. I thought you would like to know the impact that your product makes.
- Vicki Atzen

I just wanted to let all of you know that our ceiling is completed, installed and it is looking “fabulous.”!!! Almost everyone coming into the store is taken aback by the look. I have had a lot of questions regarding your product and I am quick to share your company name and product info as I know it. Thanks to you all for your expert coordination in making the “tin ceiling” a reality. It has been my pleasure working with you.
- Michelle Piesik, Bay County Historical Society

Just wanted to say what a GREAT product!!!! I visited Home Depot looking for something to do a kitchen backsplash. I wasn’t sure what I was looking for…ceramic, kitchen paneling/tiling, etc. I knew when I saw it [Fasade] that it was the product for me. I have an old home and was looking for that “retro” look. I chose Argent Silver. It came out so great that I used it on the other side of my kitchen too. It’s hard to believe I did it myself – it looks so beautiful and professional!! I wanted to let you know that this is an awesome product – looks like the old tin – but it’s new and so easy to work with!!!
My kitchen looks SO NICE with this in it. I wanted to pass along my words of praise!
- Mary Bailey

People who have bought our product online are saying:

“they were very helpful and answered all my questions quickly!”
Genevieve – (5 of 5)
March 23, 2011

 

“The backsplash panels are beautiful. From a distance they look like metal and very easy to work with and install. Delivery was much faster than I expected. I’m thrilled with my purchase and the service.”
Patricia – (5 of 5)
March 19, 2011

 

“Excellent product. Ordered at the beginning of the week and received before the end of the week.”
Tami – (5 of 5)
Febrary 23, 2011

 

“Very good!”
Diana – (5 of 5)
February 22, 2011

 

“Thanks so much for such fast service.We only needed one piece to finish our ceiling and the store that we got it from had a min. of eight pieces to order from them. You saved our ceiling and my skin because I was the one that cut the wrong way and caused us to be one short.”
Ann – (5 of 5)
February 13, 2011

 

“Due to the material of the product (PVC) and with the weather being so cold, a handful of the panels had one corner broken. I did not complain or return the product as only two of the panels had pieces that will not be concealed by the 1/2″ overlap — so I can stragetically put them on the ends where I need to cut the end of those panels off.”
Timothy – (5 of 5)
February 2, 2011

 

“Everything was shipped on time”
Andrea – (5 of 5)
Feb 2, 2011

“I got exactly what I ordered and the website was good about showing me quickly the color/pattern options. And delivery was free:-) and quickly. “
Sandra – (5 of 5)
Feb 1, 2011

“Great”
Stevem – (5 of 5)
Feb 1, 2011

“We ordered this in on november 3 and still have not recieved it. They say its back oredered and they are out of stock. If I had known this while shopping on thier web site I would have not ordered.”
Larry – (1 of 5)
Nov 5, 2010

“Great product and efficent service/shipping! My backsplash looks great and was easily installed. “
Joanne – (5 of 5)
Oct 15, 2010

“Shipping was prompt. Pretty happy with product as well.”
Morrett – (5 of 5)
Oct 13, 2010

“Very good product at very reasonable price.”
James – (5 of 5)
Sep 28, 2010

“Slow and unresponsive. Poor customer service.”
Sam – (1 of 5)
Sep 20, 2010

“Just what I wanted & customer service is great.”
Denise – (5 of 5)
Sep 17, 2010

“I placed my oder over two weeks ago and I still haven’t received it. Apparently, the box was ruined by UPS and it had to be reshipped, but the store made no effort to expedite delivery or to notify me that the package had to be reshipped. Additionally, getting in touch with a live person at the store was difficult. Not a great experience.”
Kristina – (2 of 5)
Sep 13, 2010

“Order was shipped and delivered in less than a week. It was well packaged and protected from damage.”
Joseph – (4 of 5)
Aug 27, 2010

“Excellent product……………great staff!”
Robert – (5 of 5)
Aug 25, 2010

“I received a confirmation e-mail, and the product was shipped immediately.”
Kathyrn – (5 of 5)
Aug 3, 2010

“No problems. Delivery was earlier than expected.”
Maria – (5 of 5)
Jul 30, 2010

“Excellent service! No issues with the order & I received my shipment promptly. I was very satisfied & pleased with the product & will not hesitate to order again.”
Michelle – (5 of 5)
Jul 23, 2010

“Was straightforward ordering. Happy with my products.”
Erica – (5 of 5)
Jul 23, 2010

“Great service, expedient shipping. Really love the product. Our Aspect Metal Tile back splash looks amazing.”
Aaron – (5 of 5)
Jul 7, 2010

“I was very pleased with the entire experience.”
Ashley – (5 of 5)
Apr 25, 2010

“Very good experience with online purchase at this store. Have purchased here before. Highly recommended.”
Michael – (5 of 5)
Apr 23, 2010

“It worked out great. At first they emailed saying they were out of stock but it did not take long & I had what I needed. I like the product & the service.”
Stacy – (5 of 5)
Apr 20, 2010

“Very pleased with product. Mailed quickly with good instructions.”
Susannah – (4 of 5)
Apr 12, 2010

“I ordered everything I needed very easily. My order was shipped promptly and received in excellent condition. I was able to return some left over items and will be able to confirm return within a few days.”
Mary – (5 of 5)
Mar 29, 2010

“I did not receive notice that my first order went through, so 2 days later called the company and was informed that indeed there was no order from me. I then re-ordered and received it in a timely manner with email confirmation and tracking, then 2 days later got a second shipment!. The first order had gone through, but wasn’t noted. After 4 phonecalls, ACP took my order back, but I had to pay the shipping. I’m not sure where the error occurred but their customer service leaves a little to be desired.”
Clare – (1 of 5)
Mar 22, 2010

“Fantastic price and fast, free shipping…doesn’t get any better than that!”
Dennis –
Feb 1, 2010